I've always tried to resolve issues, but at a certain point, I give up.

I'm at this point. SLR had the oppertunity to resolve a "design problem". i.e. he spec's the wrong weight on the spring pack. Probably did not think that it would develop into a problem.

It did, and he did not correct the problem. He attempted to solve it, but, somehow he only made me mad and frustrated with his service.

Yes, I think the 'genie is out of the bottle'.

No going back. I might even publish the whole transaction month by month to demonstrate my attempt to resolve the problem and his multile lies.

Enough for now.

To be continued........