SHrockworks Customer Service

Posted by: elixerlvr

SHrockworks Customer Service - 10/08/09 04:20 PM

Has anyone dealt with Shrockworks on order mess-ups? How was the customer service?
Posted by: Cyclemut

Re: SHrockworks Customer Service - 10/08/09 06:26 PM

Call them and figure it out!

Delete a couple of the frickin' threads for shyt's sake.

Whiner.
Posted by: GixxerMN

Re: SHrockworks Customer Service - 14/08/09 10:42 AM

Not really a mess up, but there is a SALE this week. I ordered online not knowing about it, recieved his news letter and noticed it. One phone call and recieved the discount, no issues no problems. I have never had a problem with Shrockworks service or there product.
Posted by: K29398

Re: SHrockworks Customer Service - 14/08/09 12:44 PM

Originally Posted By: GixxerMN
Not really a mess up, but there is a SALE this week. I ordered online not knowing about it, recieved his news letter and noticed it. One phone call and recieved the discount, no issues no problems. I have never had a problem with Shrockworks service or there product.


What kind of sale are they having? I haven't received anything from them...could be time to place an order!
Posted by: AirborneNurse

Re: SHrockworks Customer Service - 14/08/09 03:39 PM

Ditto, the skid that is under the T bars did not alow enough space for the bars. he paid for an angle grinder for me to grind it down and took that cost of the price of the skids. Short answear great customer serv.
Posted by: Cyclemut

Re: SHrockworks Customer Service - 14/08/09 09:11 PM

Right on Airborne! That's a new spin on customer service for sure. Impracticle solutions for practicle problems, and you have a grinder!
Posted by: AirborneNurse

Re: SHrockworks Customer Service - 16/08/09 04:07 PM

Originally Posted By: Cyclemut
Right on Airborne! That's a new spin on customer service for sure. Impracticle solutions for practicle problems, and you have a grinder!

Oh yea,nice ass grinder and Jim has got him a life long customer. smile
Posted by: elixerlvr

Re: SHrockworks Customer Service - 03/09/09 08:21 PM

Cyclemut, you sound like a bitch.
Posted by: Cyclemut

Re: SHrockworks Customer Service - 03/09/09 08:42 PM

Originally Posted By: elixerlvr
Cyclemut, you sound like a bitch.


Naw, I'm your Huckleberry. If you wanna bitch, well, I edited this part out.

Did you get your bumper figured out?
Posted by: Ag_xterra

Re: SHrockworks Customer Service - 01/03/10 07:56 PM

I ordered a set of Suzuki Samurai rocksliders a few years back and they had accidently welded the frame supports using the wrong measurement. Shrockworks let me keep the messed up set of sliders and sent me a new set within a few days. Sold the messed up ones on ebay and made a profit. A+++ customer service in my book.