Shrockworks--customer support A!!

Posted by: CISO1969

Shrockworks--customer support A!! - 10/09/09 07:42 AM

Got a set of used 1st gen sliders that had a bad weld. I was able to get iot fixed on my own free (it ain't purty but it's strong.) I had asked Jim what he could do about it and he sent me the mounting hardware I was missing and the gussets they now add for extra support in current production models of the 1st gen sliders.

Really nice guy on the phone and this is what I call A1 service. they stand behind what they sell!

CISO
Posted by: Kaiser

Re: Shrockworks--customer support A!! - 17/01/10 04:46 PM

yeah - they're great
Posted by: XOC

Re: Shrockworks--customer support A!! - 19/01/10 08:29 AM

They have excellent customer service which is lacking from most aftermarket vendor.