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#492341 - 10/08/09 04:20 PM SHrockworks Customer Service
elixerlvr Offline
Junior Member

Registered: 10/08/09
Posts: 4
Has anyone dealt with Shrockworks on order mess-ups? How was the customer service?

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#492348 - 10/08/09 06:26 PM Re: SHrockworks Customer Service [Re: elixerlvr]
Cyclemut Offline
Nissan Guru
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Registered: 02/08/09
Posts: 193
Loc: Denver, CO
Call them and figure it out!

Delete a couple of the frickin' threads for shyt's sake.

Whiner.
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#492438 - 14/08/09 10:42 AM Re: SHrockworks Customer Service [Re: elixerlvr]
GixxerMN Offline
Junior Member

Registered: 02/07/09
Posts: 9
Loc: Minneapolis, MN
Not really a mess up, but there is a SALE this week. I ordered online not knowing about it, recieved his news letter and noticed it. One phone call and recieved the discount, no issues no problems. I have never had a problem with Shrockworks service or there product.

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#492443 - 14/08/09 12:44 PM Re: SHrockworks Customer Service [Re: GixxerMN]
K29398 Offline
Member

Registered: 22/06/09
Posts: 10
Loc: Dover, NH
Originally Posted By: GixxerMN
Not really a mess up, but there is a SALE this week. I ordered online not knowing about it, recieved his news letter and noticed it. One phone call and recieved the discount, no issues no problems. I have never had a problem with Shrockworks service or there product.


What kind of sale are they having? I haven't received anything from them...could be time to place an order!
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2004 X, 5 speed manual, ARB bull bar, Shrock sliders and skid plates, Hella rooflights, Nitto Terra Grapplers 265 75 16's.

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#492445 - 14/08/09 03:39 PM Re: SHrockworks Customer Service [Re: Cyclemut]
AirborneNurse Offline
Junior Member
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Registered: 15/07/09
Posts: 9
Loc: Lubbock, Texas
Ditto, the skid that is under the T bars did not alow enough space for the bars. he paid for an angle grinder for me to grind it down and took that cost of the price of the skids. Short answear great customer serv.
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#492452 - 14/08/09 09:11 PM Re: SHrockworks Customer Service [Re: AirborneNurse]
Cyclemut Offline
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Registered: 02/08/09
Posts: 193
Loc: Denver, CO
Right on Airborne! That's a new spin on customer service for sure. Impracticle solutions for practicle problems, and you have a grinder!
_________________________
Hope line and sinker.

How's that hopey changey thing working for you?

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#492471 - 16/08/09 04:07 PM Re: SHrockworks Customer Service [Re: Cyclemut]
AirborneNurse Offline
Junior Member
*****

Registered: 15/07/09
Posts: 9
Loc: Lubbock, Texas
Originally Posted By: Cyclemut
Right on Airborne! That's a new spin on customer service for sure. Impracticle solutions for practicle problems, and you have a grinder!

Oh yea,nice ass grinder and Jim has got him a life long customer. smile


Edited by AirborneNurse (16/08/09 04:07 PM)
_________________________
Praise the soldiers for they fight so the liberal assholes can have rights too.

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#492828 - 03/09/09 08:21 PM Re: SHrockworks Customer Service [Re: elixerlvr]
elixerlvr Offline
Junior Member

Registered: 10/08/09
Posts: 4
Cyclemut, you sound like a bitch.

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#492829 - 03/09/09 08:42 PM Re: SHrockworks Customer Service [Re: elixerlvr]
Cyclemut Offline
Nissan Guru
Member
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Registered: 02/08/09
Posts: 193
Loc: Denver, CO
Originally Posted By: elixerlvr
Cyclemut, you sound like a bitch.


Naw, I'm your Huckleberry. If you wanna bitch, well, I edited this part out.

Did you get your bumper figured out?


Edited by Cyclemut (03/09/09 09:20 PM)
_________________________
Hope line and sinker.

How's that hopey changey thing working for you?

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#495065 - 01/03/10 07:56 PM Re: SHrockworks Customer Service [Re: elixerlvr]
Ag_xterra Offline
Member

Registered: 25/01/01
Posts: 603
Loc: San Antonio, TX
I ordered a set of Suzuki Samurai rocksliders a few years back and they had accidently welded the frame supports using the wrong measurement. Shrockworks let me keep the messed up set of sliders and sent me a new set within a few days. Sold the messed up ones on ebay and made a profit. A+++ customer service in my book.
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2000 XE 4x4, ARB bumper, 33x10.5 KM2, 3" fabtech SL, Skid Row skidplates, Calmini Sliders.

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