Thomas nissan in Joliet is the WORST dealer I have ever tried to deal with. All Thomas dealers are horrible to deal with. After getting rammed ripped off with my toyota from them 5 years ago I tried again only cause i wanted a xterra (still a great vehicle) so i dealt with them thinking its a diffrent management. I was wrong. they never got us the owners manual they told us we would get. No big i got one online. then they lied to us about refinancing. then they try selling a new xterra when we went in a few days ago and it took US 5 trips into the place to get a damn answer from them. After being told we would get a call later that day for 3 days. Never got the call. Then i call to complain to the manager and i dont get a sorry or any kind of help from the ass. Just ohh ok. So if you are thinking about buying any kind of car from them beware.