Maybe just ask (and who knows what kind of honesty you'll get) about how the guy drove it....do you know he DIDNT break it in for you?

If not or if you think they're just blowing sunshine...rip 'em a new one and all that.

I COMPLETELY sympathize with you on it. I'm just a touch neurotic when it comes to things like this. It wouldn't ever leave me and that would suck. To many benjamins to not get exactly what you want.