I was a customer with Wachovia (Walkalloverya) for many years. And I can't say I've had as bad of an experience as you, there were many small things that heppened and were taken lightly by the big bank, while they were quite important to me. I moved to a smaller local bank, LSB of NC and now almost enjoy going to the bank. When I walk in they know me by name. They go far out of their way to help me. Wish I would have done it long ago. Not to mention that many of them are hot.