It's ironic that I saw this thread today. I have been talking to Boulder Nissan via internet and phone about purchasing a new X. I had written them off as I'm getting a fuller deal from a stealership closer to me. But when they call and start hassling me, I let them know this thread was a big deal killer for me.

I hate bad customer service. And that's what dealerships are for. They don't make the product - just a service org. And one that treats customers like they did you will not get my business.

You don't know the first name of the tech, do ya?

I'm supposed to pick up my '06 Night Armor Off-Road from the other dealer in about an hour