Had a similar..but worse..experience at a dealership. I was out of town and the alternator went out, had it taken to the dealership (wasn't sure if the warranty had expired yet) and the dealership WITHOUT MY KNOWLEDGE AND PERMISSION performed a recall on the fuel tank. Botched it up horribly and the quantity guage quit working. Had to take it to another dealership and stand on the service Mgr desk to get them to fix it. Love the irony? They also fixed the alternator for free...blamed it on the other dealership as well.