I never used dealerships. Their business model is based on their service department generating a huge percentage of their revenue.

I use angieslist.com to find everyone from plumbers to roofers to daycares. It's a great site. One of my best friends is a mechanic, so I use him for everything on my Xterra, but if I didn't know him, I'd definitely look for someone on angieslist.com. It's definitely worth the subscription.

Shelley