I just signed up my site and I'll do some testing to find out what their issues. It sounds like a good company so far. Here's their speel "Too often providers operate their networks at three to four times their capacity. As a result, their transfer times reach over 200ms. xxx's network daily average is 40% of its capacity, with midday peak spikes reaching only 60% capacity. xxx guarantees that clients will be carried off our network in less than 50ms over a five-minute average at any given time."