i'm trying to get my ass into the auto industry and what i've learned is when companies produce brand spankin new items/cars, there will always be kinks that need to be worked out. you have problems and you complain and when you complain the company fixes what you complained about to make there product better. so now gymbo call calmini, tell them your situation and they will work with you and not against you. i called calmini about my ball joints wearing rapidly they said "take pictures send it to us for evaluation" and i haven't taken those pictures. so my point is that they were willing to work with me but too bad i'm too lazy to take a few pictures to resolve my problem.