Hah, I don't doubt any company can make a mistake. However I was told my order shipped on Thursday. I got the tracking info on Friday which said it went out on Friday. They knew they screwed up but instead of fessing up they lied about when it shipped. I've screwed up customer's orders but I sent them canolis and apologized as much as possible. They offered me 8.4% off somthing else I wanted to order..thats an insult.