8 days is nothing to wait - you guys are impatient. It's damn near "normal" that offroad parts don't show up 5 minutes after you order it from almost every online shop.
I bought a lift a few years ago from AC when I had my Xterra, and compared to just about everyone else they shipped relatively quickly (1.5 weeks) and their CS was great.
Now, I "just" ordered a bumper for my Scout (for an "in stock" bumper). Took 4 f'ing MONTHS to get to my door! Now that's something to bitch about. :rolleyes:
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Cheers!,
-John