Quote:
Originally posted by ChefTyler:
Ok, I get it now...you said HQ earlier, so I thought that meant your company's HQ, not HPs laugh
Just keep escalating the call every time you talk to HP, my only advice.
Ah, gotcha. smile

Yea, I wish I could escalate the call, but I can't. They've got a block on the serial number of the printer so if I call about they tell me they can't help me unless I mail that one piece of paper in.