We can speculate all day about what could/mighthave/ think happened... We really need to see the pics of the frame horns/ shrock mounting points to even begin to speculate. For all we know he was using a 12k winch and ripped the bugger off at the bolts.... No offense but before shrock should be brought into this, the situation needs to be evaluated better than just hear say. Just me being a cynic (sp?) I dont mean to insult but ive worked in retail too... and you cant really trust what the customer says all the time.