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#317522 - 16/06/04 09:51 PM MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
Modhost is having server problems...should be back up momentarily.

Quote:
(6X.XXX.XX.XXX) file system check
The server is getting a manual fsck (filesystem check) done after the reboot. The time this will take is dependant on the amount of data but there's no way of avoiding it or speeding it up. Estimated time is *approx* 10-20 minutes.

Update: The server may need another 20-30 minutes as fsck is taking longer than expected. We are sorry for the inconvenience.

File system check is still going on on the server. An update will be posted once the server is back online
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#317523 - 16/06/04 10:01 PM Re: MXO website is temp down
XOC Offline
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Registered: 16/08/00
Posts: 17103
Loc: Minneapolis, MN
You get what you pay for frown
Should have gone with Dreamhost.
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#317524 - 16/06/04 10:03 PM Re: MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
Maybe...

I remember you being down in the past though also. If this keeps happening, Dreamhost may be hosting another domain!
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#317525 - 17/06/04 12:44 AM Re: MXO website is temp down
Anonymous
Unregistered


It's still down......

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#317526 - 17/06/04 01:09 AM Re: MXO website is temp down
XOC Offline
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Registered: 16/08/00
Posts: 17103
Loc: Minneapolis, MN
Quote:
Originally posted by lincolnnellie:
I remember you being down in the past though also.
Yes, all servers do crash and we have had two major outages (both of which won't happen again). Dreamhost just doesn't take an hour to reboot, only about 30 seconds.
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#317527 - 17/06/04 05:38 AM Re: MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
Well, Ian...what do you think. Because it was a HD failure (and I had a whole RAID go down last week) I think I might stay with them.

Quote:
Subject: m02.modserver.com (6x.xxx.xx.xxx) HDD failure
Hardware check on m02.modserver.com has been completed at the datacenter. Unfortunately the primary HDD was found to be faulty and had to be replaced. All accounts on the server will be restored from the backup drive once we finish installing the OS on the new drive. The bad news is that it can take 4 to 6 hours to perform an OS reinstall and fully restore all the accounts from the backup.

We realize that this server holds the accounts of some of our newest clients experiencing this outage early into their modhost.com hosting so we fully understand your concern. We would like to assure you that this type of thing has never happened here before. Unfortunately hardware failures do happen and you can rest assured that we are doing everything we can to make sure the server gets back online as soon as possible.

We will fully understand any cancellations. Please open a ticket with your account details and the full refund will be processed. As a credit for the inconvenience any customers affected by this outage who prefer to stay as our clients can request 2 months of hosting added to their accounts for free.
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#317528 - 17/06/04 06:13 AM Re: MXO website is temp down
ATFrontier Offline
Member

Registered: 12/04/01
Posts: 1258
Loc: Loganville,Georgia
Quote:
Originally posted by xoc:
You get what you pay for frown
Should have gone with Dreamhost.
Sure glad we did at SXFC. Thanks for the tip Ian. laugh

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#317529 - 17/06/04 06:34 AM Re: MXO website is temp down
XOC Offline
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Registered: 16/08/00
Posts: 17103
Loc: Minneapolis, MN
Quote:
Originally posted by lincolnnellie:
Well, Ian...what do you think. Because it was a HD failure (and I had a whole RAID go down last week) I think I might stay with them.
No preventive maintenance ?
No redundancy ?

Like I said, you get what you pay for smile
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#317530 - 17/06/04 06:55 AM Re: MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
I was unclear, I had a whole RAID go down @ my job, not at Modhost.
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#317531 - 17/06/04 08:57 AM Re: MXO website is temp down
XOC Offline
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Registered: 16/08/00
Posts: 17103
Loc: Minneapolis, MN
Quote:
Originally posted by lincolnnellie:
I was unclear, I had a whole RAID go down @ my job, not at Modhost.
I understood your question. I was commenting on why Modhost doesn't have any preventive maintenance for their servers. They should have detected a failing drive and hot swapped it.

And how did you have an entire raid fail ? They are designed to not fail.
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#317532 - 17/06/04 09:00 AM Re: MXO website is temp down
ATFrontier Offline
Member

Registered: 12/04/01
Posts: 1258
Loc: Loganville,Georgia
Curious, What level Raid were you using?

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#317533 - 17/06/04 11:16 AM Re: MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
Quote:
Originally posted by xoc:
Quote:
Originally posted by lincolnnellie:
[b]I was unclear, I had a whole RAID go down @ my job, not at Modhost.
I understood your question. I was commenting on why Modhost doesn't have any preventive maintenance for their servers. They should have detected a failing drive and hot swapped it.

And how did you have an entire raid fail ? They are designed to not fail.[/b]
Not if the controller board goes out! It is a HP VA 7400, and a lot of them out there have bad controller boards. The hospital was lucky that we had archived all the data to a SAN, otherwise they would have lost some patient info.
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#317534 - 17/06/04 11:24 AM Re: MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
On our way back online:

Quote:
Subject: m02.modserver.com (6x.xxx.xx.xxx) - OS install complete
OS has been successfully installed on the new drive. We are currently in the process of installing Cpanel control panel on the server. ETA is ~1-1.5 hours. Once Cpanel is installed we will be able to proceed to backup restore process which should approximately take another 2 hours.
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#317535 - 17/06/04 01:55 PM Re: MXO website is temp down
Anonymous
Unregistered


its still down.

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#317536 - 17/06/04 03:24 PM Re: MXO website is temp down
Anonymous
Unregistered


FINALLY back up..... :rolleyes:

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#317537 - 17/06/04 05:30 PM Re: MXO website is temp down
Lincoln Offline
Member

Registered: 30/01/03
Posts: 3221
Loc: Wisconsin
Quote:
Originally posted by Hawk:
FINALLY back up..... :rolleyes:
I know...I am pissed also. I am going to look at possibly moving to another server. (maybe Dreamhost....)
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