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#492929 - 10/09/09 07:42 AM Shrockworks--customer support A!!
CISO1969 Offline
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Registered: 13/07/09
Posts: 62
Got a set of used 1st gen sliders that had a bad weld. I was able to get iot fixed on my own free (it ain't purty but it's strong.) I had asked Jim what he could do about it and he sent me the mounting hardware I was missing and the gussets they now add for extra support in current production models of the 1st gen sliders.

Really nice guy on the phone and this is what I call A1 service. they stand behind what they sell!

CISO

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#494594 - 17/01/10 04:46 PM Re: Shrockworks--customer support A!! [Re: CISO1969]
Kaiser Offline
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Registered: 18/01/03
Posts: 6372
Loc: Austin, Texas
yeah - they're great
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#494623 - 19/01/10 08:29 AM Re: Shrockworks--customer support A!! [Re: Kaiser]
XOC Offline
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Registered: 16/08/00
Posts: 17102
Loc: Minneapolis, MN
They have excellent customer service which is lacking from most aftermarket vendor.
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