Originally posted by off2cjb:
Are you sure the call center was in Indiana? Bank of America outsources their call centers all over the world. I believe the newest one is in India.
Originally posted by xoc:
I cancelled my cell phone with T-Mobile yesterday (cutting back on all non-essential items), and it took an hour because it was a call center in India, and the guy had trouble understanding English.
Seems like Ian is on the same page, man . . .
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