Need-a-hammer right up under the connector there is a plastic "thingy" you can use your fingernail and pull it down which is what I did you can also push it/squeeze it and pull at the same time. Dont feel bad if it takes awhile to get it, I spent the better part of my day trying to get the damn thing off. It took me all day to evolve and become 2% smarter than the plastic connector.