Originally posted by xterraintx:
[b]OK, I want to get my .02 on this one. As a small business owner I have to deal with vendors on a daily basis. Even my BEST vendors can miss deadlines. This, of course, causes me to move up my own deadlines.
We all want and need to treat our customers with great respect and very diligently. However, you see yourself and your situation in your own light and may not see the whole picture. There is no excuse for not contacting a customer when deadlines are not met but there may be a very good reason for the challenge.
Give all these guys as much of a break as you can. They are, after all, providing a service to us also. Even if want to we can't use Jeep aftermarket parts on our trucks