RE: which Forum to put this in, I searched SLR problems and found them in the General forum, so there I put mine. Oops!

I think they have a good product, the shackles are well made. SLR just seems to not be equipped to handle orders they get in a way that people are used to. Customer service is a definate weakness, although when they do communicate, it is pleasant and they try to be helpful. They are slower than anything I've seen.

On my shocks, they told me they are drop shipped from somewhere else, that was the hold up. That makes no sense to me. What did I gain by ordering them from SLR if they are just the middle man?

They emailed me today and said I will get a credit next week on my card. I still don't understand why the wait?

Thanks for listening to me vent a little, but I also wanted to give everyone a heads up on one person's experience.