SLR's poor customer service is not a new problem and doesn't have anything to do with Spencer being sick.

I had problems with him in the past. He was nice on the phone, promised to make things right, but in the end did nothing.

Do a search. My bitch, and other members complaints with SLR, are all here.

In the end, I just chose to chock it up to experience, and never order from SLR again .