Originally posted by Spencer:
[b]as long as you called him and made sure he is aware of the problem, he will take care of you.
It will take time, but you have to understand that it is a small business and most of them rely on outside vendor and their vendor have a back log, it gets push on to him.

You are probably right that he should have notify you, but with so many orders and project trucks running threw his shop, it might have slip his mind.

Just let him know when you need it by and he will do his best to take care of you.