Wow, I am kinda surprised at this. I just went back and checked my bank statement. I ordered mine on 3-3-09 (well, I think it may have been a few days before, but close enough) and had my kit within 3 weeks.

While installing I came across three problems. When I called them they were extremely helpfull and got me pointed in the right direction. BTW, all three problems ended up being installer error (sometimes I can be dumb). In all the years I have ordered from them and called them I have never had a problem with customer service.

Casper

P.S. I just had an SYE ordered though a local shop from them as well. It arrived within 4 days.