Something has to be up. I usually admire them for giving understated reviews, but this is the first product I've seen where their review is leaps and bounds ahead of even the user reviews - which tend to OVERstate everything good about the product.

Giving a 2nd generation smartphone that can't take video, SMS, or allow 3rd party apps an 8? I get how it deserves points for the slick interface, finally figuring out how to work as an MP3 player and phone and taking voicemail to the next step, I just disagree with how relevant that is to the overall score.