Yeah, probably a bit of a contributing factor, huh? But at the same time it's likely he does have other things of higher priority going on as well (meaning I get the impression that he's not aspiring to make a living out of making offroad vehicle parts); I did hear there was a time when he was overloaded & stopped taking slider orders.
I should also mention I've had excellent experiences with Todd @ EOE -- sometimes you can't get his attention right away but when you do he seems to bend over backwards to resolve any issues.