Sorry you feel that way about them. The service dept helped me out yesterday. I sliced the sidewall on one of my tires and they sold me the tire at their cost, $85 and mounted and balanced it for free. The tire cost $127 mounted and balanced anywhere else. No this was not a warranty related problem. They did this without an appt and I was outta there in 90 minutes.
No complaints here.

Ekh.